WordPress.com has been really good to me. (Not ‘friends with benefits’ good, but you know what I mean…) I’ve gotten a lot of views over the time I’ve been here, but it’s time I broke-out into my own home. The new address is:
YouShouldConvert.com
From this point-forward, any new personal blog will be posted there. For now, [...]
Archive for October, 2008
A Brand New Home!
Posted in Blogging, tagged announcements on October 29, 2008 | Comments Off
Just Because You Want It Doesn’t Mean I’ll Give It
Posted in Customer Service, Personal, Work, tagged call center, customer, Customer Service, life, Work on October 28, 2008 | Comments Off
It never ceases to amaze me at what customers ask for sometimes. Here’s a recent conversation I had:
Customer: “I didn’t get your bill.”
(I check the address to make sure it was right, and made sure an invoice went out.)
Me: “I’m sorry you didn’t get your bill, I’ll have another one sent out right away.”
Customer: “What [...]
Unseen Angst
Posted in Personal, tagged angst, emo, life on October 27, 2008 | Comments Off
Sometimes, you wonder if you make someone unhappy by how the act around you. Someone could be in a great mood, acting just fine. In the next moment, it’s like they’re a totally different person. When you ask them about it, they have absolutely no idea what you’re talking about, and think you’re the one [...]
I Am A Recording, I Am A Recording, I Am A Recording
Posted in Work, tagged call center, callers, Customer Service, machines, robots on October 24, 2008 | 1 Comment »
I good portion of the calls I get everyday, are people just wanting reassurance that what they’re doing is correct. Whether it’s to fill out a form, know what their balance is, or what the paid-to date is. Whatever they may be calling about, some people don’t seem to have a very good memory. They’ll [...]
Still Wanna Quote Leviticus To Say Being Gay Is Wrong?
Posted in Hot Topics, tagged bisexual, church, Dr. Laura Schlessinger, gay, gblt, homosexuality, hot topic, lesbian, leviticus, Religion, sex, the bible on October 24, 2008 | 2 Comments »
Sometimes, you stumble upon something that’s truly, truly amazing…
Many Christians/Jews love to quote Leviticus to justify that homosexuality is wrong. Well, I go the following from a friend, and I thought I’d re-post it here…
Feeling Better And Thinking About Christmas
Posted in Personal, tagged christmas, holidays, life, money, planning on October 22, 2008 | Comments Off
So, I feel better than yesterday. I’m kinda sleepy this morning, but I’m not as ‘cranky/moody’ as I was last night. (YAY!)
You know, years-past, I would just be moving along with the season, not really thinking about the other up-coming holidays. This year is a bit different. Hell, I’m actually starting to think about what [...]
People
Posted in Personal, tagged life, people on October 21, 2008 | 2 Comments »
I’m not ‘anti-social’ by nature, though there are times like today when I wish I could just be alone, and not have to deal with people. My job demands interaction. (Being in a customer service call center and all…) Who do I interact with the most? The stupid, ignorant and just plain jerks. You can [...]
I Apologise Way Too Much
Posted in Personal, tagged corporate mantra, Customer Service, Work on October 15, 2008 | 1 Comment »
You know, it’s true. I’ve worked in a customer service call center of one kind or another for the last seven years or so, and the mantra is always the same: Apologise, feel empathy, be overly-nice and don’t argue. Damn, I was thinking today just how much that has permeated my every-day life. Outside of [...]
A Mother Threatens To Post Pics Of Her Daughter’s 13 Year Old Ex Boyfriend
Posted in Absurdity, Hot Topics, News on October 9, 2008 | 2 Comments »
THIS little gem from CNN is really kind of funny and yet incredibly scary at the same time. Apparently a mother of a 13 year old girl has sent a ton of text messages and emails to the girls ex-boyfriend, threatening him to get back with her daughter or she’ll post the naked pictures he [...]
Could You Live With Ads On YouTube?
Posted in Entertainment, Internet, Tech, tagged ads, google, lifehacker, youtube on October 8, 2008 | Comments Off
So, YouTube has added‘Click To Buy’ ads to their videos. Lifehacker askswhat kinds of ads could we all live with? Personally, I like that Google added this to the videos. There have been times when I’d stumble-across a video where I’d love to have the music that goes along with it, but I wouldn’t necessarily [...]