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Archive for October, 2008

A Brand New Home!

WordPress.com has been really good to me. (Not ‘friends with benefits’ good, but you know what I mean…) I’ve gotten a lot of views over the time I’ve been here, but it’s time I broke-out into my own home. The new address is:
YouShouldConvert.com
From this point-forward, any new personal blog will be posted there. For now, [...]

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It never ceases to amaze me at what customers ask for sometimes. Here’s a recent conversation I had:

Customer: “I didn’t get your bill.”
(I check the address to make sure it was right, and made sure an invoice went out.)
Me: “I’m sorry you didn’t get your bill, I’ll have another one sent out right away.”
Customer: “What [...]

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Unseen Angst

Sometimes, you wonder if you make someone unhappy by how the act around you. Someone could be in a great mood, acting just fine. In the next moment, it’s like they’re a totally different person. When you ask them about it, they have absolutely no idea what you’re talking about, and think you’re the one [...]

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I good portion of the calls I get everyday, are people just wanting reassurance that what they’re doing is correct. Whether it’s to fill out a form, know what their balance is, or what the paid-to date is. Whatever they may be calling about, some people don’t seem to have a very good memory. They’ll [...]

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Sometimes, you stumble upon something that’s truly, truly amazing…
Many Christians/Jews love to quote Leviticus to justify that homosexuality is wrong. Well, I go the following from a friend, and I thought I’d re-post it here…

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Feeling Better And Thinking About Christmas

So, I feel better than yesterday. I’m kinda sleepy this morning, but I’m not as ‘cranky/moody’ as I was last night. (YAY!)
You know, years-past, I would just be moving along with the season, not really thinking about the other up-coming holidays. This year is a bit different. Hell, I’m actually starting to think about what [...]

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People

I’m not ‘anti-social’ by nature, though there are times like today when I wish I could just be alone, and not have to deal with people. My job demands interaction. (Being in a customer service call center and all…) Who do I interact with the most? The stupid, ignorant and just plain jerks. You can [...]

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You know, it’s true. I’ve worked in a customer service call center of one kind or another for the last seven years or so, and the mantra is always the same: Apologise, feel empathy, be overly-nice and don’t argue. Damn, I was thinking today just how much that has permeated my every-day life. Outside of [...]

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THIS little gem from CNN is really kind of funny and yet incredibly scary at the same time. Apparently a mother of a 13 year old girl has sent a ton of text messages and emails to the girls ex-boyfriend, threatening him to get back with her daughter or she’ll post the naked pictures he [...]

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Could You Live With Ads On YouTube?

So, YouTube has added‘Click To Buy’ ads to their videos. Lifehacker askswhat kinds of ads could we all live with? Personally, I like that Google added this to the videos. There have been times when I’d stumble-across a video where I’d love to have the music that goes along with it, but I wouldn’t necessarily [...]

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